Privacy Policy We mean it

Your data,
handled like yours.

Plain English, same as the Terms. Here is what we collect, why, who sees it, and how to take it all back.

Last updated: April 2026

We never sell it You can export it Tokens are encrypted Parents control minors Email us, delete it all
01

What we collect

  • Account basics: name, email, role (athlete, parent, coach), password, and a phone number if you add one.
  • Film you upload: video files, thumbnails, and the AI scores we generate from them.
  • Profile details: birthday, grade, height, position, jersey number, school, club, and anything else you tell Coach during the wizard.
  • Usage signals: which pages you open, when you upload, which drills you start. Helps us fix bugs and pick what to build next.
02

Why we collect it

One reason: to coach you. Your film + your profile feed the AI so the scores come back calibrated to your level, not some pro's highlight reel. Your email lets us tell you when an analysis is ready. Your parent's email lets them follow along without bothering you.

That is it. We do not build ad profiles. We do not train third-party models on your film.

03

Who sees your stuff

Short list.

  • You and the people you invite: parents, co-parents, coaches you link. That is it.
  • Our AI provider, OpenAI: when you upload a video for analysis, the video file and your profile (name, age, position, dominant hand, jersey number) are sent to OpenAI's GPT-4o vision model so it can score your skills and write the coach's note. We use OpenAI under an enterprise data processing agreement: they do not retain your data after the call and do not train any model on your film. We ask you to confirm this in-app every time you upload, before any data leaves the device. You can read OpenAI's enterprise privacy commitments at openai.com/enterprise-privacy.
  • The humans who ship ModernCoach: a tiny crew that can see your account if we are debugging an issue you reported. Admin actions are logged.
  • Hosting and tools we rely on: AWS S3 for file storage, Twilio for SMS, email providers for mail. Each is contractually bound not to use your data for their own purposes.
04

Kids and parents

ModernCoach is not for anyone under 13. If an athlete is 13 to 17, a parent or legal guardian is the account owner until the athlete turns 18. The parent can see, share, and export everything on the account. The athlete can, too.

We follow COPPA for United States users and the same rule of thumb worldwide: no kid under 13 on the platform without verified parent control.

05

How we keep it safe

Passwords are salted and hashed. Sign-in tokens, invite tokens, push-subscription keys, phone numbers, and coach notes are all encrypted at rest with keys that are never shipped to the browser.

The whole site is HTTPS. Admin actions like impersonation are audit-logged. Two-factor auth is a one-tap setting under your profile.

06

Your rights

  • See it. Every score, every clip, every note is visible in your account.
  • Export it. Download your film and profile data any time from Settings.
  • Fix it. Update anything wrong in your profile with one tap.
  • Delete it. Close the account from Settings. After 30 days we hard delete the film, the scores, and the profile. No tickets, no waiting on a human.
07

Cookies, simply

We use a session cookie to keep you signed in, a CSRF cookie to stop forged form submits, and a locale cookie so the site remembers your language. We do not run advertising cookies. No trackers on the sign-in or request-access pages.

?

Data request? Concern?

Email us at privacy@moderncoach.ai and a real human replies within two business days.

privacy@moderncoach.ai